The terms for using AUREA.

1. Provider

AUREA is provided by A.L.V.K. S.r.l., Via Loderingo degli Andalò 3/2, 40124 Bologna (BO), Italy, VAT and tax code 04195291200. Support: support@aurealongevity.ai.

2. The service

AUREA is a digital lifestyle and wellbeing service designed to help users understand personal habits, identify priorities, follow suggested actions and track progress over time. Features may include assessments, scores, plans, recommendations, reminders, progress tracking and subscription management.

3. Not medical advice

AUREA does not provide medical diagnosis, medical treatment, emergency care or professional healthcare advice. Information and recommendations are for general lifestyle and wellbeing purposes only. You should seek qualified professional advice for medical concerns and should not delay or disregard professional care because of information provided by AUREA.

4. Eligibility and account

You must provide accurate information and maintain the security of your account and access links. You are responsible for activity performed through your account unless caused by our failure to protect the service. AUREA may restrict access where necessary to protect users, the service or comply with law.

5. Assessment and personalization

AUREA outputs depend on the information you provide and on automated rules or models used by the service. Scores, priorities and recommendations are not guarantees of outcomes and may change as the service evolves or as you provide new information.

6. Subscription and free trial

Some AUREA features require a paid membership. Where a free trial is offered, the subscription may automatically convert to the selected paid plan at the end of the trial unless cancelled before the renewal date. The price, billing interval and trial terms shown at checkout form part of these Terms.

7. Payments, renewal and cancellation

Payments are processed by Stripe. Subscriptions renew automatically according to the billing interval selected at checkout until cancelled. You can manage payment methods and cancellation through the AUREA membership controls and the Stripe customer portal made available through the service. Cancellation normally prevents future renewal and does not retroactively refund amounts already due or paid, except where required by law or expressly stated otherwise.

8. Consumer rights

If mandatory consumer-protection rules apply to you, nothing in these Terms limits rights that cannot lawfully be excluded. Any statutory withdrawal, refund or cancellation rights will apply where required by applicable law.

9. Acceptable use

You may not misuse AUREA, attempt unauthorized access, interfere with service operation, reverse engineer protected parts of the service except where law expressly permits, use the service to violate applicable law, or submit content that unlawfully infringes the rights of others.

10. Intellectual property

AUREA, its software, branding, visual design, text, scoring structures, workflows and other original materials are owned by or licensed to A.L.V.K. S.r.l. You receive a limited, personal, non-exclusive and non-transferable right to use the service for its intended purpose while your access remains valid.

11. Availability and changes

We may update, improve, replace or discontinue features of AUREA. We aim to maintain a reliable service but do not guarantee uninterrupted or error-free availability. Planned or emergency maintenance may temporarily affect access.

12. Liability

To the maximum extent permitted by applicable law, A.L.V.K. S.r.l. is not liable for indirect, incidental or consequential losses arising from use of AUREA. Nothing in these Terms excludes liability that cannot lawfully be limited or excluded, including liability for fraud, wilful misconduct or other mandatory statutory liabilities.

13. Privacy

Our processing of personal data is described in the AUREA Privacy Policy available at /privacy. By using the service, you acknowledge that personal data will be processed as described there and according to the choices and consents you provide.

14. Suspension and termination

We may suspend or terminate access where reasonably necessary because of non-payment, material breach of these Terms, abuse, security risk, legal requirement or discontinuation of the service. Where appropriate, we will provide notice and an opportunity to resolve the issue.

15. Governing law

These Terms are governed by Italian law, without prejudice to any mandatory consumer protections or jurisdiction rights that apply in your country of residence. Where legally permitted and no mandatory consumer forum applies, disputes shall be subject to the competent courts of Bologna, Italy.

16. Changes to these Terms

We may update these Terms as AUREA evolves. The current version and update date will be published on this page. Where changes materially affect your rights or obligations, we may provide additional notice.

Questions: support@aurealongevity.ai